Tivra Telecom started with a small crew of field engineers who spent years fixing other providers' problems from the outside — diagnosing faults a call centre script could never catch. We got tired of patching up someone else's underprovisioned network, so we started building our own.
We're not the biggest name in the region, and we're not trying to be — yet. What we are is a local team that grows the same way every time: someone gets connected, notices the difference, and tells the next street over.
Our founders spent years installing and repairing connections for a larger carrier — mostly fixing problems a call centre couldn't diagnose over the phone.
Rather than keep reselling someone else's congested lines, we started laying fibre and lighting exchanges we own and operate ourselves.
Rooftop fixed-wireless links now bring service to addresses just outside the fibre footprint, so a street being "out of range" isn't the end of the conversation.
Symmetrical fibre and SLA-backed plans mean local offices, clinics, and retailers can now run on the same network we built for homes.
Suburb-level speed data is public on our site, updated monthly, including the months it isn't flattering.
Support is staffed by people who can see your line diagnostics, not a rotating overseas queue reading a script.
Discounts should reward commitment, not trap people who want to leave. Every plan can be cancelled without a fee.
Network monitoring flags degrading lines before they fail outright, so most faults get resolved before a customer calls in.
Local business, live on Tivra
A lot of what we run was built for the small business that can't afford a dropped connection during trading hours as much as for the household streaming after dinner. Same network, same install standard, same person answering the phone either way.
Send us your address and we'll confirm availability and current suburb speed averages.